Book now

Privacy and Cookie Policy

Last updated: 25/08/2026

This Privacy and Cookies Policy explains how the company João Paulo Henriques Tavares, Sociedade Unipessoal Lda, with NIPC 515446793, collects, uses, stores, and protects the personal data of website users quintinhasilvestre.pt, as well as the rights to which they are entitled under applicable law.

Data Controller

The entity responsible for processing the personal data collected through the website is:

João Paulo Henriques Tavares, Sociedade Unipessoal Lda
Trade name: Quintinha Silvestre
NIPC: 515446793
Commercial Registry: registered with the Tondela Commercial Registry Office
National Tourism Registry (RNET): No. 10359
Address: Rua Nova, nº 10, 3460-327 Mouraz, Tondela
Email: quintinhasilvestre@outlook.pt
Phone: +351 933 674 835 (cost of a call to the national mobile network)

If you have any questions regarding this Policy or the processing of your personal data, please contact us using the contact information provided above.

Personal information we may collect

João Paulo Henriques Tavares, Sociedade Unipessoal Lda may collect and process, depending on the user’s interaction with the website, the following categories of personal data:

  • name;
  • email address;
  • phone number or contact information;
  • city;
  • the content of messages sent through the website's forms;
  • guest identification information required by law for lodging registration (full name, date of birth, nationality, type and number of identification document or passport, and check-in and check-out dates), whenever a reservation is made or a guest stays at the establishment;
  • technical browsing data, including IP address, device type, browser, and technical logs associated with the use of the website;
  • information regarding reservation requests (dates of stay, number of guests, type of accommodation requested);
  • payment information associated with the reservation, processed directly by the Stripe payment gateway, without João Paulo Henriques Tavares, Sociedade Unipessoal Lda having access to or storing such information;
  • data collected through strictly necessary cookies and, if used, other cookies that require consent.

How We Collect Data

Personal data may be collected when the user:

  • fill out and submit contact forms;
  • records your stay at the establishment in order to comply with a legal obligation to report to the competent authorities;
  • contact João Paulo Henriques Tavares, Sociedade Unipessoal Lda, by email or phone;
  • browse the website;
  • requests information about events using the contact form provided for that purpose;
  • make a reservation using the booking engine available on the website;
  • accepts, where applicable, the use of cookies that are not strictly necessary.

Purposes of the processing

João Paulo Henriques Tavares, Sociedade Unipessoal Lda processes personal data for the following purposes:

  • respond to requests for contact, information, and quotes;
  • process requests for information about events;
  • process reservation requests, manage accommodation availability and related payments through the contracted booking engine and payment gateway;
  • ensure the operation, security, and technical management of the website;
  • to comply with legal, regulatory, tax, or administrative obligations;
  • comply with the legal obligation to register and report guest information to the competent authorities through the Accommodation Report (Accommodation Report Information System – SIBA), in accordance with the legislation governing foreign nationals, borders, and internal security;
  • to exercise or defend the rights of João Paulo Henriques Tavares, Sociedade Unipessoal Lda in the event of a dispute.

Legal Basis

The processing of personal data is carried out based on the following grounds, as applicable:

  • pre-contractual steps, when the user requests contact, a quote, or a proposal;
  • compliance with a legal obligation to which João Paulo Henriques Tavares, Sociedade Unipessoal Lda is subject, specifically the reporting of guest data to the Agency for Integration, Migration, and Asylum (AIMA) through the Accommodation Report;
  • the legitimate interest of João Paulo Henriques Tavares, Sociedade Unipessoal Lda, specifically regarding website management, security, and responding to inquiries;
  • performance of a contract or pre-contractual measures at the request of the data subject, when the data subject requests information about events or makes a reservation;
  • the data subject’s consent, whenever legally required, particularly for cookies that are not strictly necessary, should they be used.

Sharing Data with Third Parties

Personal data may be disclosed to third parties that provide services to João Paulo Henriques Tavares, Sociedade Unipessoal Lda, only to the extent strictly necessary, namely:

  • website hosting and maintenance providers;
  • technology and IT service providers;
  • email and communications service providers;
  • accounting, legal, or administrative consultants;
  • Agency for Integration, Migration, and Asylum (AIMA), to comply with the legal obligation to submit the Housing Report;
  • hotelier101, as the platform through which reservations made on the website are managed;
  • Stripe, for processing payments related to reservations made;
  • public authorities, when there is a legal obligation or a legitimate request.

João Paulo Henriques Tavares, Sociedade Unipessoal Lda seeks to ensure that any third parties that process data on its behalf provide adequate safeguards for confidentiality and data protection.

International Data Transfers

Whenever a service provider is located outside the European Economic Area or uses infrastructure outside that area, João Paulo Henriques Tavares, Sociedade Unipessoal Lda will seek to ensure that such transfers occur only with adequate safeguards and in accordance with legally permissible terms.

Online booking engine and payments

The website uses a booking engine provided by Hotelier101 and a payment gateway provided by Stripe to check availability, make reservations, and process payments. These entities process the personal and payment information provided by the user in accordance with their own privacy policies, which the user should review before completing the reservation. João Paulo Henriques Tavares, Sociedade Unipessoal Lda does not access or store the details of the card or payment method used.

Data Retention

João Paulo Henriques Tavares, Sociedade Unipessoal Lda retains personal data only for as long as necessary to fulfill the purposes for which it was collected and, where applicable, for the periods required by law.

In particular:

  • Data related to contact requests and quotes will be retained for the period necessary to process the request and for any subsequent commercial follow-up;
  • Guest identification data collected for the purposes of the Accommodation Report will be retained only for the period required by law for that purpose, after which it will be deleted or anonymized;
  • Data necessary to comply with legal obligations may be retained for the periods required by law.

Security

João Paulo Henriques Tavares, Sociedade Unipessoal Lda implements appropriate technical and organizational measures to protect personal data against loss, destruction, alteration, unauthorized access, or any other form of unlawful processing.

However, no transmission or storage system is completely secure, so João Paulo Henriques Tavares, Sociedade Unipessoal Lda. cannot guarantee absolute security, although it does take reasonable and appropriate protective measures.

Rights of Data Subjects

Under applicable law, the data subject may exercise the following rights, where applicable:

  • right of access;
  • right to rectification;
  • right to erasure;
  • the right to restrict processing;
  • right to object;
  • right to data portability;
  • the right to withdraw consent, when the processing is based on that legal basis, without affecting the lawfulness of the processing carried out previously.

You may request to exercise these rights by email quintinhasilvestre@outlook.pt.

If you believe that the processing of your personal data violates the law, you may also file a complaint with the National Data Protection Commission (CNPD).

Cookies

The quintinhasilvestre.pt website uses cookies that are strictly necessary for its operation, security, navigation, and the management of cookie preferences.

Strictly necessary cookies do not require prior consent, as they are essential for the basic functioning of the website.

If analytical, functional, marketing, or third-party cookies that are not strictly necessary are implemented, their use will be subject to the user’s prior, free, specific, and informed consent, provided through the cookie management tool available on the website.

Users may configure or block cookies through their browser at any time, although this may limit certain features of the website.

Changes to This Policy

João Paulo Henriques Tavares, Sociedade Unipessoal Lda reserves the right to update this Privacy and Cookies Policy at any time. Any changes will be posted on this page, along with the respective update date.

 

 

Quintinha Silvestre
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.